Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag an issue with a site we cover? This page explains how to reach Best Crypto Casinos and what we can (and can't) help with.
How to reach us
The best way to contact us is by email at [email protected]. Send us as much detail as you can — which page you're referring to, which casino, and what the issue or question is — so we can look into it properly. We aim to reply within a couple of business days, though it can occasionally take longer during busy periods.
What we can help with
- Corrections or updates to information on a review — bonus terms, licensing details, supported coins, or anything else that may have changed
- Questions about how we research and rank the crypto casinos listed on the site
- General feedback on your experience with a casino we've reviewed, positive or negative
- Suggestions for sites or topics you'd like to see covered
- Reports of broken links, outdated offers, or technical issues with the site itself
What we can't help with
We're an independent review and comparison site, not a casino operator. That means we can't process deposits or withdrawals, resolve account disputes, verify your identity, or access your account with any of the sites listed here. For any of that, you'll need to contact the casino directly through its own support channels — usually live chat or a support email listed on its site.
We also can't provide legal, tax or financial advice. If you have questions about how gambling winnings or crypto transactions are taxed, or about the legal status of online gambling in your specific state, speak to a qualified professional. General background on the legal landscape for US players is available across our reviews, but it isn't a substitute for personalised advice.
Before you write in
A few things are worth checking first, since they cover most of the common questions we get:
- Bonus terms, wagering requirements, and eligibility rules sit alongside each offer on our review pages — these come directly from the operator and can change, so always confirm the current terms on the casino's own site before depositing
- Our approach to scoring and ranking sites is explained on each review — commission from any operator never affects where a site is placed
- If your question is about problem gambling, controls, or self-exclusion, our Responsible Gambling page covers the tools available and lists the National Problem Gambling Helpline (1-800-GAMBLER) for anyone who needs support
- For more on who we are and how the site operates, see our About Us page, and for the legal terms of using this site, see our Terms and Conditions
A note on gambling risk
Nothing on this site, including anything sent to us or received from us by email, constitutes a guarantee of winnings or financial advice. Gambling involves real risk of losing money, and playing with cryptocurrency adds the additional risk of price volatility between the time you deposit and the time you withdraw. Only gamble with money you can afford to lose, and only if you are of legal age in your jurisdiction — 18 or 21 depending on the site and applicable state rules. If gambling stops being fun or starts to feel like a problem, the National Problem Gambling Helpline (1-800-GAMBLER) is free and confidential.
Next step
If you've read through the above and still have a question we haven't answered, send us an email and we'll get back to you. We read every message, even if it takes us a little while to reply to all of them.